mohitnegi724
Newcomer
Hey,
I taked to them and here is the conversation we had.
Joyce (10/4/2019, 7:51:17 AM): Welcome to Harman, my name is Joyce. How may I help you today?
Me (10/4/2019, 7:51:33 AM): Hi
Me (10/4/2019, 7:51:34 AM): https://in.jbl.com/JBL+T450BT.html?...JBL T450BT_color=Black-GLOBAL-Current#start=1
Me (10/4/2019, 7:51:46 AM): I was checking The General Specifications of this item
Me (10/4/2019, 7:52:06 AM): Its says its Ear cushion material is made of Frog skin PU leather
Me (10/4/2019, 7:52:10 AM): What is it?
Joyce (10/4/2019, 7:52:34 AM): I see. Let me go ahead and check on that.
Joyce (10/4/2019, 7:55:22 AM): The ear cushion for our JBL T450 is made of organic leather substitute. Rest assured that it's animal free man-made leather.
Me (10/4/2019, 7:56:44 AM): So Basically It's not leather right? Is it Artifical Leather or something? Because I want to gift this to my friend and she is Vegan.
Me (10/4/2019, 7:57:26 AM): I have to make assure thats there were no animal cruelty while making this product
Joyce (10/4/2019, 7:57:30 AM): I see.
Joyce (10/4/2019, 7:57:54 AM): Well if that is the case, you don't have to worry. It is artificial leather.
Joyce (10/4/2019, 7:58:25 AM): It is designed to look like real leather.
Me (10/4/2019, 7:59:24 AM): Oh! Thanks Man. Can you please edit this on your website also. because it confuses your coustomers. I was about to leave this product but then I saw the chat Button.
Me (10/4/2019, 7:59:33 AM): Thanks For Helping
Joyce (10/4/2019, 7:59:48 AM): Thank you for that feedback. Definitely i can go and pass that suggestion to our team.
Joyce (10/4/2019, 7:59:53 AM): No problem!
Joyce (10/4/2019, 8:00:04 AM): Is there anything else i can help you with?
Me (10/4/2019, 8:00:16 AM): Nope. Thanks For Help
Me (10/4/2019, 8:00:25 AM): have a good day
Joyce (10/4/2019, 8:00:29 AM): Alright! Have a good night!
Me (10/4/2019, 8:00:36 AM): Its India
I taked to them and here is the conversation we had.
Joyce (10/4/2019, 7:51:17 AM): Welcome to Harman, my name is Joyce. How may I help you today?
Me (10/4/2019, 7:51:33 AM): Hi
Me (10/4/2019, 7:51:34 AM): https://in.jbl.com/JBL+T450BT.html?...JBL T450BT_color=Black-GLOBAL-Current#start=1
Me (10/4/2019, 7:51:46 AM): I was checking The General Specifications of this item
Me (10/4/2019, 7:52:06 AM): Its says its Ear cushion material is made of Frog skin PU leather
Me (10/4/2019, 7:52:10 AM): What is it?
Joyce (10/4/2019, 7:52:34 AM): I see. Let me go ahead and check on that.
Joyce (10/4/2019, 7:55:22 AM): The ear cushion for our JBL T450 is made of organic leather substitute. Rest assured that it's animal free man-made leather.
Me (10/4/2019, 7:56:44 AM): So Basically It's not leather right? Is it Artifical Leather or something? Because I want to gift this to my friend and she is Vegan.
Me (10/4/2019, 7:57:26 AM): I have to make assure thats there were no animal cruelty while making this product
Joyce (10/4/2019, 7:57:30 AM): I see.
Joyce (10/4/2019, 7:57:54 AM): Well if that is the case, you don't have to worry. It is artificial leather.
Joyce (10/4/2019, 7:58:25 AM): It is designed to look like real leather.
Me (10/4/2019, 7:59:24 AM): Oh! Thanks Man. Can you please edit this on your website also. because it confuses your coustomers. I was about to leave this product but then I saw the chat Button.
Me (10/4/2019, 7:59:33 AM): Thanks For Helping
Joyce (10/4/2019, 7:59:48 AM): Thank you for that feedback. Definitely i can go and pass that suggestion to our team.
Joyce (10/4/2019, 7:59:53 AM): No problem!
Joyce (10/4/2019, 8:00:04 AM): Is there anything else i can help you with?
Me (10/4/2019, 8:00:16 AM): Nope. Thanks For Help
Me (10/4/2019, 8:00:25 AM): have a good day
Joyce (10/4/2019, 8:00:29 AM): Alright! Have a good night!
Me (10/4/2019, 8:00:36 AM): Its India
